AIA Philam Life Asks You To #ShareTheLove

There's no more opportune time to check on your friends, acquaintances or family than now. Metro Manila was hit hard by the recent typhoon and in other areas, I worry a lot especially those in flood prone cities and ,municipalities. I've seen them all over the news this evening and I wish them all well. Aside from that, there are still cases of COVID-19 happening in NCR. Some of them get reported, but some of them have not. Worrying? Yes. Hopeless? No. We need to get in touch with people we love to make sure they're all okay and if they need any help, we would be able to lend a hand. How you say? Send them lunch, dinner, essentials, messages of hope, advise when they need help with something because it doesn't have to be all monetary, you can also give information they need so they can benefit from it. You can also share things you have learned, about the value and importance of being protected especially during times of uncertainty.

Recently, I got word that AIA Philam Life launched a program called Share the Love. It's a Customer Referral Raffle Promo which will run from September 3 to November 30th this year. Telling others about how you can get covered can be beneficial, more so in times of emergencies and you need a huge fund to cover health payments. Get their permission first and fill up this form here bit.ly/ShareTheLoveReferralForm and check the full mechanics here.

Referrals can get you the chance to win gadgets in this move by AIA Philam Life. There are still a few weeks left before you can win these cool devices. If you're an existing customer or a referrer, you are encouraged to submit through form mentioned above. You'll get an email and/or sms via the phone number you provided upon agreeing to share your information. One raffle entry will  be earned per successful referral. So if you're looking for a dependable life and non life insurance company to take good care of your family, you know where to look. They have different products which can protect them especially during these hard times. You get the chance to also win Nintendo Switch, a Dyson V11 Cordless Vacuum, an iPad Air, Samsung Galaxy Note 20 and a whole lot more. Contest ends November 30, so check the AIA Philam Life Official Facebook page if you want to see who won in previous weeks. They're very good guys, good enough for me to have a plan myself.

AIA Philam Life's Coffee Closing Project

I've had my share of horror stories with companies taking the whole lot of procedures just for a single transaction which could have just been a simple verification on a computer screen. The wasted hours, the skipping of lunch and a hot head made me furious, a lot in fact that I just decided to call it a day and leave that place. 

This morning, I got to see the light. Although we are still under GCQ, the folks at AIA PhilAm Life showed us how their company is making headway in making not just providing the apt plans, but improving procedures in a project they call AIA Philam Life's Coffee Closing Project. Gone are the days of physically meeting up at coffee shops just so you could get a policy work for you. The tons of papers, printing, photocopying and presentations while having a cup of joe beside each other should be inexistent for safety reasons. Makes sense?

AIA Philam Life's Coffee Closing Project simplified things in three-steps. With this, all it takes now is 20 minutes. From e-Submission, e-Signature and e-Payment, things get simple as everything is online. Agents utilize an AIA Philam Life iPad-based interactive Point- of-Sale (iPoS) tool. This produces a secure link for transactions, powered by Fusion, an AI-powered and award- winning digital underwriting platform which validates insurance applications. Imagine that!

Ms. Bernadette Chincuanco Head of Banking and Communications at AIA PhilAm Life says “We are very excited about this as we streamline our procedures and adapting to what our customers need at these times, I don't want to spoil it for you!"

AIA CEO Kelvin Ang says “Good to see everyone. We have challenges this pandemic and in ways it has made us see the digital capabilities and now we have to fast track and customers have asked us to quicken the process, we had to step up with innovation we recently shared and it has won us awards. Today we are able to power and enable us to do it in a faster more efficient ways for our customers. I am looking forward to catch up with everyone soon, we have a lot of cool things we're doing."

Margarita Lopez the Chief of Operations Officer of AIA Philam Life explained Coffee Closing saying “This is digital end to end and can be done in 3 steps. Submit documents, Pay and Confirm. After that they can access it in under 20 minutes. AIA PhilAm Life can send details online securely, signed digitally and get it under that amount of time. It saves us time, you get instant coverage and do it before finishing a cup of coffee. The customer portal can also be accessed from anywhere, plus an entire village of customer centric PhilAm agents to help along the way. We want our promise of protection to be available and easy to claim from us, AIA Coffee Closing was born during the pandemic, and now is available on Facebook messenger without having to go to any of our centers. We talk to clients and bring this integrated platform in an agile manner. We also use analytics to see what matters to our customers.”

Ms. Necy Santiago the Head of Customer Experience explained “Our customers feedback told us our signing process was complicated and we had to do something not complicated. We want to get them onboard and assure protection. It enabled us to work on a prototype to give them offers all within the week with a design sprint. From concept to implementation in three months, we were able to overdrive our success and give it to the customers who will enjoy them. The problems which we usually not see, we saw it and a lot of them needed help, it made us realize we need to address it and bridge the gap. We took that to heart after validation, it was easy to implement and very clear in that development period. We learned our customers was ready to help us, it is also our duty to reimagine solutions and collaborate to address matters. We got a mix of people, and our customers had given us really nice feedback making our processes even better.”

Mr. Emmanuel Mendoza the Chief Technology Officer of AIA PhilAm Life says “Bracing the concept of having necessities is one concept I heard from our events. We will continue to develop technology, analytics for the fully modern architecture to scale our productivity. It will power us with better understanding of our customers, to keep our agents educated physically and digitally; to make sure we have events for them even more in the pandemic. We are in a good position to provide not to just be there but do transformation programs and be a leader globally.” 

If you want to know more about AIA Philam Life, visit their site at philamlife.com and their social pages on FB https://www.facebook.com/AIAPhilamLife/ or their email philamlife@aia.com. You can also call them via (02)8528- 2000.

Philam Does Critical Illness Coverage

Philam Life went to its roots and today they are introducing a new product to stay ahead, to have an edge over critical illness. The product is called the AIA Critical Protect 100. It lays focus on living a healthier life. Critical Illness cost 2Million Pesos on average and that is hard for anyone to put up. Now Philam Life covers 0 to 100 years old, 100 kinds of critical illnesses, Gender Specific Recovery benefit plus more on Philam Vitality. Usually coverages are for 18 to 65, but now they do it for children and people beyond 76 years old. For Nico Bolzico, he needs to spend 113 pesos per day for the next 20 years. This is for a total of 2 Million coverage. Face Amount is 1M, Minor CI benefit 250K, Gender Specific Cancer Benefit 500K, and Recovery Benefit 500K.

“We are celebrating AIA’s 100 years and two years ago we promised to have Filipinos have better and healthier life. We are the country’s protection advocate.”

“We want to renew our commitment now that we are on our 72nd year in the Philippines. The vitality program changed the discussion to live better and healthier. Knowing your health, improving it, and rewarding the behavior to be in the Vitality program. This year we are strengthening about promoting protection, when we launched Critical Protect, we asked ourselves why these products are coming in. Having this is just going to give you peace of mind, it is key to live healthier. Even if you sleep you get points. AIA CRITICAL PROTECT is now being launched so you can get 100% out of life.”

Will Dasovich says “I went through a lot, with Stage 3 colon cancer and in 6 months of chemotherapy and surgery, I learned a lot. I think the emphasis goes to the what our purpose is, how do we all make a difference in this world? Mine is entertainment, influencing someone to be happy, so many things in life, to continue living even if I was diagnosed. It was the hardest, but I knew in some way I was making a difference in someone else’s life. It made me happy to see people relate. When you’re confronted with that, you get support with the people you love. Now I spend so much time with my family, we get so caught up and forget to spend time with the people you love. Having that on a daily basis, it was nostalgic, we got to go on roadtrips again, have fun, made me value moments that much more with my family. For those battling something, take it one step at a time. The pain might beat you down but regardless, mentally and emotionally be stable and try to understand what you can control. If you do that then you will be content and happy.”

Raymond Gutierrez says “For me the best tool is the Philam Vitality App. I am a go getter, I challenge myself but here it is easy to earn points so you get habits walking around, it is a pillar of being healthy. Even to sleep, you need 8-10 hours to have your mind rested. The new members will have Philam Vitality review, to know how you are ready for this. A nutrition assessment, vitality check for cheap, then you will know how you can get better. I was thinking about it but I always thought about it, I started late, but it has given me a new lease on life.”

They are celebrating with the AIA 100 Run on June 30 so you can be with Team Mond, Team Nico, Team Will and Team Solenn at the Mall of Asia Grounds. For details you may go to their social media channels, download the Philam Vitality App on the App Store or Google Play.