University of Perpetual Help Medical Center and RISE: A Partnership for Uninterrupted Connections and Healthcare Technology

Saturday, October 25, 2025



It's my first time to step foot in the actual University of Perpetual Help grounds, and I've always regarded them as great fellow wizards in Battle of the Brains (a TV quiz show for the smartest in the land). Apart from showing us around their huge hospital, the UPHMC (University of Perpetual Help Medical Center) is celebrating their 50th Anniversary. 

With their theme "Golden Year, Greater Heights, Up and Beyond", they are making a huge step in making sure the facilities they have remain ready for any calamity. Communication is certainly an important factor not just in operations, but be able to help the community they belong to especially when the unexpected "Big One" happens. They currently have initiatives to further enhance their medical and technological capabilities, but never resting on complacency, to find more ways to lead in the education and healthcare industry. For their enterprise and B2B internet connection, they found the right partner with RISE (Responsible Internet Sustainability Effort), a tech company based in Cebu.



Capt. Norman Biola of UPHMC says "RISE was not a difficult choice to have in service providers because they are relatively new, a good network, assessment from our President. Tech is his primary guidance as hospitals become norm in robotics, AI, and without connections, it wouldn't happen. We have a total of 3 connections for our business. Carl Elano was persistent, and they provided us with these good for 3 years. We thank everyone for coming here today."

Justin Santiano of RISE says "Nice to meet you all, we thank you for coming here. RISE stands for Responsible Internet Sustainability Effort. I am so excited to have this partnership, and on our 10th year we are glad to see what was once a challenge for an Australian man back then has now provided b2b and enterprise industry. UPHMC is our first healthcare partner in the Philippines. We are based in Cebu, but also present in Iloilo and Davao. We are partnering with more corporations in our aim to better serve those who need internet in the Philippines. We were at the bottom once, but now we're at the middle compared to other countries. We were pushing for this because of advancements in technology. This is RISE's way of also giving back, our way of helping them be connected. We are 99.9% up all the time. Our after sales support is efficient, because we are not saturated. Our core value is transparency, we have top of the line network management system and partnered with big corporations in US, Japan and EU. We have ultra high speed latency, and thank you for being here today!"

Richard Tamayo says "Welcome to UPHMC, and today marks our 50th anniversary. After the war, my Grandfather was an advocate of family planning and part of that is putting up a hospital. Them being educators, they decided to put up a nursing school, but they needed a hospital to do that. This place used to be a room for the school. We are happy for the graduates that we have and the accomplishments of the school. We have tons of patients, healthcare professionals not just here but around the globe. We are looking forward to the future, and our partnership with RISE is a lifeline for hospitals. We have a very strong digital backbone, now even at time of crisis. This is part of rapid recovery following any disaster. This secure systems and the community that we belong to. We are future ready!"

He adds "Connectivity is important to get results and feedback timely and accurate. This is also the same with telemedicine, which is why we have backups, also for doctors and medical staff. Technology is integral for healthcare delivery. With government efforts for increasing coverage, doctors need to fill up forms so turnaround is fast. Medical personnel also have needs, so internally it is also important. If processes are fast, the reimbursements are faster too. This will shorten the process."

Here's the whole event on video:



Things are certainly looking good for UPHMC, RISE and the whole community. They're not done with the work they're doing and have plans to take extra steps to secure data, have cloud access so patients health and records are not affected from disasters, makes sense? 

Students, Medical Personnel and Patients should be assured that they're getting the best care and facilities in UPHMC, congratulations on this partnership!

COW

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